Your Opinion Matters
At Najm, every process, system and solution revolves around the customer experience and we would like to hear from you. Your feedback helps us learn what works for our customers and improve what doesn’t. So, thank you for taking the time to leave a comment.
Submit your review below
What our customers are saying
Great website experience
I was looking for information on my Najm Voyager card and found the website to be extremely easy to navigate.
No Callback
I have not received any call regarding my cashback issue
Response from Najm
Hi Sunil,
We’re sorry for the delay you’ve faced on your cashback enquiry. We are looking into it to ensure a speedy resolution.
App Experience
Please ease your process for activation and registration for your app.
Customer support
Add option “0” to directly transfer to customer representative
Response from Najm
Hi Gloria,
Thanks for your feedback. We appreciate the suggestion and will look into implementing this in the near future.
More services in the free for life
Provide a little more services in the free for life card such as lounge service in airport
Good offers
Good offers from travel to groceries, I mean all the market in variety of items.
Easy to approach and solution oriented
i like customer service of najm, easy to approach and solution oriented. good offers on Najm card. satisfied with Najm card.
Tremendous benefits
Due to tremendous benefits such as quick cash and balance transfer with low interest rates and many more.
Satisfied by the way najm call center handle customer calls
I was really satisfied by the way najm call center employees handle customer calls and respond to the queries in a professional manner
Good and excellent service.
Good and excellent service. More specifically, Ms. Katherine with whom I dealt with was most kind enough to answer all my queries and suggest a suitable card for me.
The best and most friendly call centre staff,
The best and most friendly call centre staff, they are very helpful and supportive, plus the facilities I can get when using Najm card
Best Credit Card
Best credit card with good cash back points and also attractive promotions time to time.
Response from Najm
Thank you Walter for your positive feedback. We strive to always give you the best deals
