FAQs

We regret the inconvenience. The VOX team are updating the new staff with the offer and you will be able to avail it going forward.



As a Najm customer you can avail a maximum of 2 free tickets per month. If any additional free cinema tickets are collected then the cost of these will be charged back in full to the customer within 60 days from the date of purchase



Kindly delete the old card details upon login to VOX app/VOX online and update your new card details to avail the Buy One, Get One Free offer for VOX Cinema tickets



Najm Platinum and Platinum Plus Cashback cardholders enjoy exclusive Visa Platinum benefits, including:

Dining

  • 20% discount at 90+ Time Out Dining merchants
  • 20% discount for stay and dining at Jumeirah Group Hotels
  • 20% discount at 30+ Meraas Food and Beverage outlets across City Walk, The Beach, Box Park, Last Exit and The Outlet Village

Shopping

  • Extended Warranty – USD 5000 per year, USD 2500 per occurrence
  • Purchase Protection – USD 20,000 per year, USD 5000 per occurrence
  • Global Merchant Offers – 10% discount on Chic Outlets across 9 luxury brand outlets

Travel

  • DragonPass airport dining discount offers across 200+ airport restaurants. You may download the DragonPass App via Google Play or the App Store and register your Visa card.
  • 10% discount across 985,000 hotels worldwide on www.agoda.com
  • 15% discount with YQ airport services such as meet & greet, visa on arrival, limos, and much more
  • 20% discount on Avis Car Rental: 10% discount on domestic rentals and 10% discount on international rentals
  • Privileges across the Visa luxury hotel collection including exclusive room rates, VIP Guest status, automatic room upgrade upon arrival when available and much more

Lifestyle

  • 50% discount on Saturdays at VOX Cinemas.
  • 20% discount from Sunday to Thursday at Roxy Cinemas valid for ‘The Set’ and ‘Editor’s Suite’ experiences
  • 20% discount at Meraas Leisure and Entertainment outlets across City Walk, The Beach, Box Park, Last Exit and The Outlet Village.
  • Golf – Discount on green fees across 11 golf courses

For more details on Visa Platinum, click here.



Najm Platinum and Platinum Plus Cashback Cardholders enjoy a Visa Platinum 50% discount every Saturday at VOX Cinemas which includes a free movie ticket for every ticket purchased.

Najm Platinum Plus Cashback cardholders get an exclusive Buy 1 Get 1 Free at VOX Cinemas on movies and popcorn when they book their movie tickets online.

Najm Platinum Cashback cardholders get an exclusive Buy 1 Get 1 Free at VOX Cinemas on popcorn when they book their movie tickets online.

To enjoy the Najm VOX Cinemas’ Buy 1 Get 1 Free, please follow these steps:

  1. Select your movie session
  2. Log in as a VOX member. Please note that the offer cannot be redeemed if you check out as a guest
  3. Verify your Najm Platinum Visa card on the ticket offer step
  4. Select your seats
  5. Pay with your Najm Visa Platinum card

VOX Cinemas Visa Platinum discount terms and conditions:

  • Offer valid on a maximum of 20 free tickets per month for each card holder.
  • A maximum of 6 (six) tickets may be purchased by any Visa Cardholder per session
  • The offer is available for Saturday sessions only.
  • The offer is available for 2D and 3D Standard, VIP, MAX, KIDS, 4DX sessions and standard area seats at Virgin MAX at City Centre Deira and standard area seats at IMAX.
  • The offer is not available for THEATRE by Rhodes, GOLD, VIP and Balcony seats in IMAX and Virgin MAX at City Centre Deira sessions.
  • Offer available at all VOX UAE venues.

For Najm Platinum Cashback cardholders VOX Cinemas offer terms and conditions, click here.



To access Carrefour Pay when making purchases in store, please follow the below steps:

  1. Download the App via the App Store of Google Play
  2. Register your Najm Credit Card on the Carrefour Pay App
  3. Once ready to checkout – click ‘Carrefour Pay’ on the home screen
  4. A barcode will load and appear
  5. Cashier will scan the barcode and your Najm credit card will be charged automatically



Once you checkout at the Customer Support desk in Carrefour, you may choose between various time slots for your delivery. Please keep in mind that you need to book the time slot at least 40 minutes before it starts.



The Valet Trolley Service is currently available at Yas Mall, Mirdif City Centre, Deira City Centre, Ajman City Centre, Dubai Festival City and City Centre Sharjah.

Please check with customer support at the store for more information on available delivery areas.



Najm Platinum and Platinum Plus Cashback cardholders enjoy an exclusive free unlimited Valet Trolley service for a minimum purchase of AED 250 and above.

Please note: If the purchase is below AED 250, an AED 30 fee applies for the Valet Trolley.



The free unlimited Valet Trolley includes food (fruits & vegetables, frozen, groceries), in addition to detergents, cleaning, and beauty products.



Apply online