Call Centre
We hope you are finding it easier to connect with us via phone. At the click of a button and without having to speak to a representative, you will be able to access multiple services including requesting for your e-statement, getting updated on your last transactions and more.
You will also find that our call centre’s Interactive Voice Response system has been improved to support you 24/7 and answer all of your questions easily and quickly. Simply call 600 57 Najm (6256) if you have any queries and enjoy the many enhanced features that will make your experience smooth.
Instant Recognition
You no longer need to enter your full credit card number to get assistance as our new feature will recognize you when you call from your registered mobile number.
Single PIN for all Services
For a hassle-free experience, do all your transactions and telephone banking using a single PIN.
Speak to a Representative
Have a Customer Care Representative talk to you directly without going through the entire list of telephone menu options.
3-Month Statement
Request for a statement of your transactions over the last three months via email.
Instant Transaction Details
Stay up-to-date with your transactions and easily check where your card was last used.
